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Privacy Policy

Last updated: [Insert Date]

Pilates with Joyce respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit this website, make a booking, or contact us.

1. Who We Are

Pilates with Joyce provides Pilates classes, workshops, and retreats designed to support strength, flexibility, and wellbeing.

If you have any questions about this Privacy Policy or how your data is used, please contact:

Pilates with Joyce

Email: hello@pilateswithjoyce.co
Website: www.pilateswithjoyce.co

2. What Personal Data We Collect

We may collect the following information when you interact with our website or services:

Personal information you provide

• Name
• Email address
• Phone number
• Booking details
• Health or injury information shared voluntarily
• Messages sent through contact forms

Technical information

When you visit our website, we may also collect:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and analytics information

3. How We Use Your Information

Your information may be used to:

• Process and manage class bookings
• Communicate with you regarding classes, workshops, or events
• Respond to enquiries
• Provide a safe and personalised class experience
• Improve the website and services
• Send occasional updates or marketing communications (only where you have consented)

4. Booking & Payment Information

Bookings may be processed through the Pilates with Joyce website or third-party booking platforms integrated with the site.

Payment processing is handled by secure third-party payment providers. Pilates with Joyce does not store full payment card details.

5. Cookies & Website Analytics

This website may use cookies and analytics tools to understand how visitors interact with the site and to improve website performance.

Cookies may collect information such as:

• pages visited
• time spent on the website
• device type and browser

You can adjust your browser settings to refuse cookies if you prefer.

6. Marketing Communications

If you subscribe to updates or marketing communications from Pilates with Joyce, you may receive occasional emails about:

• upcoming classes
• workshops or retreats
• news and updates

You can unsubscribe from marketing emails at any time using the unsubscribe link included in the email.

7. How We Store and Protect Your Data

Pilates with Joyce takes reasonable steps to protect your personal information.

Your data may be stored securely through:

• the website platform (Wix)
• booking systems
• secure communication tools

We only retain personal data for as long as necessary to provide services or comply with legal obligations.

8. Sharing Your Data

Your personal data will not be sold or shared for commercial purposes.

Information may be shared only when necessary with trusted service providers, such as:

• website hosting providers
• booking or scheduling systems
• payment processing providers

These providers are required to handle your data securely and in accordance with privacy regulations.

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

• request access to your personal data
• request correction of inaccurate data
• request deletion of your data where applicable
• withdraw consent for marketing communications

To exercise these rights, please contact us at:

[Insert email address]

10. Links to Other Websites

This website may contain links to external websites. Pilates with Joyce is not responsible for the privacy practices or content of those third-party sites.

11. Updates to This Privacy Policy

Pilates with Joyce may update this Privacy Policy from time to time. The latest version will always be published on this page with the updated date.

12. Contact

If you have any questions regarding this Privacy Policy or how your personal data is handled, please contact:

Pilates with Joyce

Email: hello@pilateswithjoyce.co
Website: www.pilateswithjoyce.co

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